Merchant control center
Urban Bloom Gifts
Today
Operational Overview
Priority Queue
Marketplace Policy Snapshot
Commission 8%
Payout hold 48 hours
Refund window 7 days
Withdrawal minimum $25
Live Order Stream
Synced with the DovesApp mobile appSetup
Vendor Onboarding
Step 1
Vendor Account Setup Details
Email OTP verified. Account setup is completed and ready for business onboarding.
Referral source
MY ENROLLMENT REP/AGENTS DETAILS
Enter the enrollment rep/agent details, or select Self-enrolled to choose how you heard about DovesApp.
Business Profile
Current step
Types of Services/Products offered
0/4 selected
Select up to 4.
Buyer reach
PRODUCTS AND SERVICES GLOBAL VISIBILITY
Selected countries control where DovesApp mobile users can see and purchase your products and services for loved ones and friends closest to your current vendor service location.
Visible buyer countries
0 countries selected
Select the countries where buyers should see your available products and services.
Document Center
PendingGovernment IDUpload an owner ID, passport, or government-issued identification.
Pending
Required for identity verification.
Business registrationUpload registration, incorporation, or sole proprietor documentation.
Pending
Confirms the vendor business entity.
Food handling permitRequired for food, bakery, beverages, fast food, and dining vendors.
Expires in 18 days
Renew before expiration to avoid listing restrictions.
Tax certificateUpload tax ID, VAT, EIN, TIN, or other local tax registration proof.
Pending
Used for payout, reporting, and marketplace compliance.
Payout Account
PendingChoose how DovesApp should settle marketplace payouts, then complete the enrollment details for review.
Needs details
Bank account enrollment
Settlement currency and withdrawal minimum default to the vendor's current location and base country.
Mobile money enrollment
Settlement currency and withdrawal minimum default to the vendor's current location and base country.
Supported payout provider enrollment
Settlement currency and withdrawal minimum default to the vendor's current location and base country.
Stripe is available for U.S. vendors. Noah supports African and other cross-border vendor payout enrollment.
Complete the selected payout method to prepare it for DovesApp review.
DovesApp Approval Review
PendingSubmit your completed vendor profile for DovesApp approval, then track review readiness and pending admin decisions.
Marketplace policy acceptanceReview and accept DovesApp privacy policy, terms, and marketplace rules.
Needs action
Complete the required readiness items, then submit your vendor profile for DovesApp approval.
Vendor agreement
DovesApp Privacy Policy and Terms
Vendor marketplace terms
Vendors agree to keep business information, product availability, pricing, fulfillment timelines, and customer communication accurate across DovesApp.
Privacy and data use
DovesApp may process vendor profile, verification, payout, order, and support data to operate the marketplace and protect buyers, recipients, and sellers.
Payout and settlement policy
Settlements follow DovesApp payout policies, hold periods, refund deductions, chargebacks, and compliance review requirements.
Cross-border compliance
Vendors are responsible for destination-country restrictions, customs declarations, prohibited items, accurate descriptions, and delivery limitations.
Refunds, disputes, and vendor responsibilities
Vendors must follow DovesApp refund windows, dispute timelines, proof-of-delivery requirements, and marketplace conduct standards.
Profile
Store Management
Storefront Details
UB
Urban Bloom Gifts
Flowers, cakes, gift baskets, and celebration services for local and cross-border gifting.
VerifiedLocal sellerCross-borderTop seller
Availability and Policies
Staff and Roles
| Name | Role | Access | Status | Actions |
|---|
Staff access
Invite staff member
Choose a role to delegate the right level of access.
Catalog
Products
Showing all listings.
Listing Editor
Pricing defaults to vendor base location: United States (USD).
Method of delivery
1 selected
Select every delivery option this listing can offer.
Timing type
1 selected
Select the timing option that applies to this product listing.
Upload up to 4 images and 1 video for this listing preview.
Target audience gifting subcategories
0/3 selected
Select up to 3 subcategories across Birthday Celebration, Occasion, and Taste of Home.
Choose Edit listing from a catalog item to update an existing product or service.
Catalog detail
Product and Service Detail
No media selected
Upload up to 4 images and 1 video for this listing preview.
Listing
Select a listing
Choose a product or service from the catalog to view details.
Global selling
Cross-Border Commerce
Buyer Currency Preview
Settlement currency USD
Buyer sees local price Enabled
Duties estimate Shown at checkout
FX disclosure Required
Country Rules
Cross-Border Listing Controls
| Listing | Global availability | Restricted countries | Compliance flag |
|---|---|---|---|
| Premium Celebration Basket | Enabled | None | Clear |
| Fresh Rose Bouquet | Enabled | Nigeria, Canada | Perishable goods |
| Event Decoration Service | Local only | All cross-border | Service area limit |
Order desk
Order Management
Order Detail
#DV-1048 · Birthday bouquet
Buyer: Maria L. · Payment captured · Delivery note: call on arrival.
Delivery operations
Fulfillment and Tracking
Local Delivery
Courier Setup
Failed Delivery
Money movement
Payments, Wallet, and Withdrawals
Request Withdrawal
Minimum withdrawal is $25. Processing fee: $1.50.
Payment Breakdown
| Order | Gross | Doves fee | Net | Status |
|---|---|---|---|---|
| #DV-1047 | $180.00 | $14.40 | $165.60 | Pending |
| #DV-1042 | $94.00 | $7.52 | $86.48 | Available |
| #DV-1035 | $220.00 | $17.60 | $202.40 | Withdrawn |
Growth
Promotions and Sales Tools
Coupons
24
Active discount codesFlash Sales
$3.8k
Revenue this monthFeatured Listings
6
Pending DovesApp review| Campaign | Offer | Audience | Performance |
|---|---|---|---|
| FIRSTGIFT | 10% off first order | New buyers | 42 redemptions |
| FREELOCAL | Free delivery | Local orders | 18 redemptions |
| GLOBALJOY | 5% cross-border basket | International buyers | $1,240 revenue |
Experience
Customer Interaction
Order Messages
Reviews and Ratings
4.8 from 1,284 reviews
Reporting
Analytics and Reports
Sales by Country
Risk
Compliance, Trust, and Risk
Compliance Alerts
Audit Log
Help
Vendor Support
Open Tickets
3
1 payment, 2 deliveryLive Chat
Online
Average reply 4 minPolicy Center
26
Guides and articlesControls
Settings and Marketplace Rules
Vendor Settings
DovesApp Admin-Controlled Rules
Commission 8%
Payout hold 48 hours
Dispute response 72 hours
Refund window 7 days
Withdrawal minimum $25
Prohibited categories Enforced